Privacy Policy
Last Updated: 11 April 2026
This Privacy Policy explains how FeedPanzer collects, uses, and protects your information. We take data minimization seriously: we only collect what is strictly necessary to run the software.
1. Information We Collect
- From Business Owners (You): We collect your name, business name, email address, and phone number (WhatsApp) to create your account and provide support.
- Payment Information: We do not collect, store, or process credit card numbers or banking passwords on our servers. All payments are handled via manual bank transfers (IBFT) or Raast.
- From Your Customers (End Users): We process the data your customers submit through the feedback surveys (e.g., star ratings, written reviews, and basic contact info if they provide it).
2. How We Use the Information
- To operate, maintain, and provide the features of the software.
- To generate analytics and dashboards for your business.
- To communicate with you regarding updates, support, or billing.
3. Data Storage and Security
Your data is securely stored using industry-standard cloud infrastructure (e.g., Supabase). We implement strict access controls and security protocols to protect against unauthorized access. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Sharing
We do not sell, rent, or trade your personal data or your customers' data to third-party marketers or advertisers. We only share data with service providers (like cloud hosting) strictly necessary to run the application.
5. Your Rights and Data Deletion
You have the right to request access to the data we hold about you. You may also request that we delete your account and all associated data at any time. To request data deletion, please contact us via the email below, and we will securely erase your records within 30 days.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any major changes by posting the new policy on our website or sending an email.