Customer Feedback Intelligence

Your customers
are unhappy.
You just don't know it yet.

FeedPanzer collects real customer feedback at your checkout via QR codes. You see every rating live, get instant alerts when something goes wrong, and AI writes the WhatsApp recovery message for you โ€” so you fix problems before they go online.

๐Ÿ“… Book a Free Demo๐Ÿ’ฌ Chat on WhatsAppTry the demo survey โ†—
96%
of unhappy customers never tell you โ€” they just leave
โ€” Lee Resources Research
1 in 3
take it to social media instead of telling you directly
โ€” Sprout Social Index
5ร—
more expensive to find a new customer than keep one
โ€” Harvard Business Review
Product preview

See exactly what
you'll be working with

A purpose-built dashboard, a 60-second mobile survey, AI-drafted WhatsApp recovery messages, and per-branch contact โ€” all in one place.

app.feedpanzer.com / dashboard
FeedPanzer๐Ÿ“Š Overviewโšก Live Alerts๐Ÿ’ฌ All Feedback๐ŸŽฏ Recovery Queue๐Ÿช Locations๐Ÿ“ฑ QR Codesโš™๏ธ SettingsOverview๐Ÿ“ All locationsNPS SCORE+62Net PromoterRESPONSES1,284All timeAVG SCORE4.3 โ˜…Out of 5ALERTS3Need recoverySatisfaction Trend14-day average scoreLocation PerformanceLahore Flagship+72Karachi DHA+48Islamabad F-7โˆ’14Recent AlertsKarachi DHAโ˜…โ˜…โ˜†โ˜†โ˜† 2/5"Sizing was offโ€ฆ"5 min ago
๐Ÿ“ฑ 60-sec mobile survey

Customers tap, rate, send.

Eight smart steps โ€” stars, purchase, what went wrong, willing-to-spend, staff, contact, NPS โ€” with photo upload built in.

FLahore Flagship๐Ÿ“ DHA Phase 5STEP 1 OF 8How was your visit?Rate your experience todayโ˜…โ˜…โ˜…โ˜…โ˜…Did you make a purchase today?๐Ÿ›๏ธ Yes, I made a purchase โœ“๐Ÿ‘€ No, I was just browsingIf we had addressed your feedbackโ€ฆ๐Ÿ’ต Rs 5,000 โ€“ Rs 10,000WhatsApp number *+92 300 0000000Continue โ†’
๐Ÿค– AI WhatsApp recovery

One click. Personal message. Sent.

AI reads each complaint and writes a warm, personal recovery message โ€” with a Feedback ID the customer can reference.

๐Ÿค– AI RECOVERY MESSAGEโ— 1โ˜… โ€” OpenHira K.#A4F2C8E1๐Ÿ“ Lahore Flagship ยท 8m agoAssalam o Alaikum Hira,Thank you for visiting our Lahore store. I'msorry the fitting wasn't right โ€” we'd love tomake it up to you. Visit us this weekend andour tailor will alter the piece on the house.Looking forward to seeing you again ๐Ÿ’™Feedback ID: #A4F2C8E1๐Ÿ“‹ Copy๐Ÿ’ฌ Send on WhatsApp โ†’
๐Ÿช Per-branch contact

Each store contacts its own customers.

Set a WhatsApp number per location. The Lahore customer hears from the Lahore branch โ€” not a generic head office.

Locations3 active outlets ยท per-branch WhatsAppLahore Flagship๐Ÿ“ Lahore๐Ÿ’ฌ +92 300 1112233โ— ActiveKarachi DHA๐Ÿ“ Karachi๐Ÿ’ฌ +92 321 4445566โ— Active+ Add Location
The problem most brands ignore

Most unhappy customers
never say anything to you

They don't complain to your staff. They don't fill in your form. They walk out quietly โ€” and then tell everyone else.

๐Ÿ™ˆ

You have zero visibility

5 locations, 0 data. You're running blind. Which store is costing you repeat customers? You genuinely don't know.

๐Ÿ˜ถ

Customers leave without a word

96% of unhappy customers never complain directly. They just never come back โ€” and they tell their friends.

๐Ÿ“ฑ

Your first warning is a bad review

By the time you see a negative post online, hundreds of people already have. The damage is done before you even read it.

How it works

Simple enough for any team.
Powerful enough to matter.

From setup to your first live feedback in under 30 minutes.

01
๐Ÿ–จ๏ธPrint one QR code per location

Takes 2 minutes to set up. Place it at the checkout counter. Done.

02
๐Ÿ“ฑCustomers scan and rate in 60 seconds

No app to download. Opens in their browser. 6 smart questions covering experience, staff, product availability.

03
โšกYou see every rating the moment it happens

Live dashboard. Any rating of 1 or 2 stars instantly triggers an alert to your team.

04
๐Ÿค–AI writes a WhatsApp message for that customer

Click one button. AI reads their complaint and writes a short, warm, personal message ready to send.

05
๐Ÿ’ฌYour team sends it directly from WhatsApp

One tap. The customer gets a personal response within minutes โ€” before they post anything online.

Everything in one platform

Everything you need to
listen, act, and win back.

๐Ÿ“Š

Live NPS Dashboard

Industry-standard Net Promoter Score tracked per outlet, per week. See your top performers and your weakest link at a glance.

โšก

Instant Low-Score Alerts

The second a customer rates 1โ€“2 stars, your dashboard fires an alert. Zero lag. Your team can act while the customer is still in the building.

๐Ÿค–

AI WhatsApp Recovery

AI reads each complaint โ€” the specific issues, the rating, the comment โ€” and writes a human, empathetic WhatsApp message under 60 words.

๐Ÿ“ˆ

Weekly PDF Reports

Auto-generated every Monday. NPS breakdown, star distribution chart, top complaint categories, AI recommendations. Forward it to leadership.

๐ŸŽฏ

Recovery Queue

Every unhappy customer moves through a structured pipeline: Open โ†’ Contacted โ†’ Resolved. No complaint falls through the cracks.

๐Ÿ“ท

Photo Feedback

Customers can photograph the issue โ€” wrong stitching, a damaged product โ€” and attach it directly to their feedback. You see exactly what went wrong.

Real results

Brands like yours are already
winning customers back.

These aren't case studies. These are actual conversations from our customers.

โ˜…โ˜…โ˜…โ˜…โ˜…

"Before FeedPanzer, I had no idea which of my stores was underperforming. Within the first week I found a staff issue at one branch. We fixed it. NPS went up 22 points in a month."

โœ“ +22 NPS in 30 days
H
Hamza R.
Operations Manager
Multi-outlet fashion brand, 6 locations
โ˜…โ˜…โ˜…โ˜…โ˜…

"A customer gave us 1 star on a Saturday afternoon. The AI wrote the recovery message in seconds. I sent it. She came back the same evening and spent more than her original visit."

โœ“ Same-day customer recovery
S
Sana M.
Brand Owner
Women's clothing brand
โ˜…โ˜…โ˜…โ˜…โ˜…

"The weekly PDF report is the first thing I open Monday morning. It tells me exactly what happened, where, and what to fix. I've cancelled three other tools since we started using this."

โœ“ Replaced 3 other tools
T
Tariq K.
Retail Director
Menswear chain, 9 outlets
15โ€“35%
Average QR scan rate at checkout
<2 min
Time to generate AI recovery message
60 sec
Time a customer takes to complete survey
24 hrs
From signup to first live feedback
See it yourself

Try the exact survey
your customers will see

No signup needed. Open the demo survey right now โ€” this is exactly what customers see when they scan a QR code at checkout.

โœ“Customer scans QR at checkout
โœ“Rates in 60 seconds (no app)
โœ“Dashboard updates live
โœ“Alert fires on low rating
โœ“AI writes WhatsApp message
โœ“Team sends in one click
โœ“Weekly PDF lands every Monday
FAQ

Questions we get
answered honestly

Get started

Stop losing customers
to problems you
never heard about.

Book a free 20-minute demo. We'll show you how it works for your specific setup and have you live the same day.

๐Ÿ“… Book a Free Demo โ†’๐Ÿ’ฌ WhatsApp Us

No commitment. No sales pressure. Just a demo.